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:: Shipping Carriers ::

We offer USPS and FedEx for orders ship to US & international addresses. The shipping fee will be calculated automatically at checkout.

 

:: Shipping Address ::

For dropship customers, we will ship to your customers' address. For wholesale customers, we can only ship the billing addresses. If you are shipping to PO Box, please make sure to choose USPS shipping methos, FedEx cannot deliver to PO Box.

 

:: Shipping for Dropship Orders ::

The shipping fee for dropship order starts from $2.65 when ship to US addresses via USPS first class mail. Shipping to international addresses starts from $12.95 via USPS First Class Mail. Depends on the weight and value of your order, the shipping fee will increase accordingly. Orders normally will ship out the next business day, however, it may take up to 3 business days to process and ship out your dropship orders.

 

:: Estimate Shipping Time ::

  • USPS First Class Mail : 7 days (may take up to 14 days)
  • USPS Priority Mail : 3 ~ 5 business days>
  • USPS Internation Priority : 5 ~ 7 business days
  • FedEx Ground : 7 business days
  • FedEx Express Saver : 3 ~ 5 business days
  • FedEx Second Day : 2 business days
  • FedEx Standard Over Night - 1 business days
  • FedEx International Priority : 5 business days

Please note, above estimate shipping time do not include order processing time. Normally, order will be processed and shipped in 3 business day. Processing time during holiday may vary.

All shipping fee includes insurance which insures the value of your order, in case if the package is lost, we will claim the insurance to recover the lost. We will ship the replacement products to you when the package is confirmed lost in deivery.

Inventory stocked products are ready to be shipping within 3 business day. However, our inventory may not be 100% accurate, inventory stocked products not available for immediate delivery will be refund right away.

All package delivery require signature of an adult 21 or older to accept the package. FedEx and UPS will attempt 3 times of devliery and leave notice if no one to claim the package at the location. after 3 delivery attempts, the unclaimed package will be returned to sender.

 

:: Return Merchandise Conditions & Procedures ::

  1. Merchandises must be receive within 10 business days from the day order was delivered.
  2. Returned merchandises must be in their original brand new condition with labels attached.
  3. Used merchandises can not be returned for refund, NO EXCEPTION.
  4. Products with manufacturer's defect can be returned for refund or exchange, no re-stocking fee will apply to manufacturer's defect products.
  5. 25% re-stocking fee will be deducted from the refund amount.
  6. Customers are responsible for all the return package shipping cost.
  7. We DO NOT acccept return from dropshipper's customers. We only accept returns from dropshippers.
  8. Shipping fee is non-refundable.
 

:: Refund/Exchange Merchandise Conditions & Procedures ::

  1. Merchandise with manufacturer's defect can be returned for repair/exchange.
  2. Send email to service@vousiwholesale.com to obtain return authorization.
  3. Return merchandises for repair/exchange must be receive within 10 business days.
  4. No refund or exchange will be provided to merchandise damaged by negligence.
  5. Customers are responsible for all the return package shipping cost.